Frequently Asked Questions
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General Questions
Commonly asked questions about Third Dog services, all in one place
Will you help walk me through the onboarding?
Do you work with non-local businesses?
Am I required to sign a contract?
Do you outsource your projects or send work overseas?
Is full payment required before my work is preformed?
Can I purchase services individually?
Third Dog Web
How much does a website cost? Can you work with my budget?
I already have a website. Can your redesign it?
How quickly can my website be live?
Are your designs from pre-made templates?
Are there any recurring costs involved with owning a website?
Will I be able to update the website on my own?
Will my website be “responsive”?
How many design revisions do you allow?
Third Dog Identity
Can you update my current logo?
Can you design a business card with my logo?
What file formats will my logo be delivered in?
Where can I use my new logo?
Am I able to apply for a trademark for my logo?
How many design revisions do you allow?
Third Dog Marketing
What is search engine optimization (SEO)?
Can you help me to get my website to show up on Google?
Do you offer PPC advertising?
Does my website need search engine optimization (SEO)?
Can you guarantee my website will show up first on Google?
Third Dog Support
Do you charge for technical support?
Can I call in to request updates to my website?
What is the turnaround time for support requests?
Do you outsource your support
Is hosting/security/maintenance included in my support package?